Fbaze Terms & Conditions — Before You Start
Everything You Need to Know

By using Fbaze's website, mobile app, or any of our services, you agree to be fully bound by these Terms & Conditions. You should not start using the platform without reading Fbaze's Terms & Conditions. If you disagree with any part of these terms, please refrain from using Fbaze's services.

These Terms & Conditions constitute a legally binding agreement between Fbaze and its users. Fbaze reserves the right to amend, revise, or update these terms at any time. Any changes will take effect immediately upon publication on the website.

Fbaze's Terms & Conditions are provided in Bengali to help users in Bangladesh understand them easily. However, the original English version shall prevail for all legal interpretations.

To open an account with Fbaze, you must meet the following requirements:

• You must be at least 18 years of age.
• All information provided at the time of registration must be truthful, accurate, and complete.
• An individual may only One Account you can create.
• A valid email address and mobile number are required to create an account.
• Keeping your account password secure is entirely your responsibility.

Fbaze may request identity documents, proof of address, or other verification materials for KYC (Know Your Customer) purposes at any time. Failure to submit the required documents may result in account restrictions or suspension.

If you suspect unauthorised access to your account, immediately support@fbaze.com. Fbaze will not be liable for any losses resulting from failure to notify us in a timely manner.

Every bet placed on Fbaze is treated as a binding agreement. Once a bet is confirmed, it cannot be cancelled, unless it was accepted at incorrect odds due to a technical error. The following guidelines must be followed in accordance with Fbaze's terms and conditions:

• Minimum bet amounts may vary per market and will be displayed in the interface.
• Maximum bet limits are determined by the event and market.
• In live betting, odds may change at any moment.
• If a match is cancelled or abandoned, the bet will be voided and the original stake returned.
• Fbaze reserves the right to void any bet placed at incorrect odds due to a technical error.

Fbaze offers betting on over 20 sports, including cricket, football, tennis, badminton, and e-sports. Each sport may have its own specific rules, which will be displayed on the relevant betting page.

If suspicious activity is detected — such as match fixing, use of insider information, or exploitation of system loopholes — the relevant bets will be voided, the account suspended, and legal action taken if necessary.

Fbaze supports deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. The following payment terms apply:

• Minimum Deposit Amount ৳300।
• Minimum Withdrawal Amount ৳500।
• Withdrawals can only be made through the same method used for the deposit.
• Deposits and withdrawals to or from third-party accounts are strictly prohibited.
• To prevent money laundering, Fbaze reserves the right to cancel and report any suspicious transactions.
• Withdrawals are typically processed within 1–24 hours.

Large withdrawals may be delayed if KYC verification has not been completed. Fbaze reserves the right to request additional verification at any time to ensure financial security.

Fbaze regularly offers a variety of bonuses and promotional deals. Each offer comes with its own specific terms, which form part of Fbaze's Terms & Conditions. Please read the relevant offer terms carefully before claiming any bonus.

• The welcome bonus applies to new registered users only.
• Specific wagering requirements must be met before bonus funds can be used.
• Bonuses that are not used within the designated time period after being credited will be forfeited.
• Using multiple accounts or a VPN to claim bonuses will be treated as fraud.
• Fbaze reserves the right to modify, suspend, or cancel any bonus offer at any time.

Fbaze is strongly committed to responsible betting. A core part of our Terms & Conditions is ensuring the wellbeing and financial safety of our users. Fbaze provides the following tools and features:

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits — you're in control.
• Betting Limits: Set a limit to avoid placing bets beyond a specified amount.
• Self-Exclusion: If needed, temporarily suspend your account for a set period of time.
• Cooling-Off Period: Take a temporary break from betting.
• Reality Check: You'll receive regular reminders about how much time and money you've spent.

Betting is entertainment, not a source of income. If you feel betting is getting out of your control, please contact our Responsible Play Visit the page and get assistance.

Fbaze takes the protection of users' personal data extremely seriously. Under our Terms & Conditions, Fbaze will never sell or rent your personal information to any third party.

Information collected at the time of registration is used solely for the following purposes:

• Account Verification & Management
• Payment Processing & Fraud Prevention
• Customer Support
• Meeting Legal & Regulatory Obligations
• Providing personalised offers and promotions (subject to consent)

For more details, visit our Privacy Policy Read the page.

Fbaze reserves the right to suspend or permanently close any account at any time for the following reasons:

• Breach of Terms & Conditions
• Providing False or Misleading Information
• Operating Multiple Accounts
• Bonus Abuse or Fraud
• Attempting to hack or gain unauthorised access to another user's account
• Involvement in Money Laundering or Illegal Activities

Users may also request account closure at any time. Please ensure you withdraw any remaining balance before closing your account. Any pending bets at the time of closure will be settled in the normal course.

If you have a concern about any Fbaze decision or transaction, you can raise a complaint through the following process:

• Step 1: Contact our support team via live chat or email. Most issues are resolved within 24 hours.
• Step 2: If the issue remains unresolved, please complete the formal complaint form. Fbaze will respond within 7 business days.
• Step 3: If either party remains unsatisfied, an appeal may be made to the licensing authority.

In the event of a dispute regarding bet settlement, Fbaze's decision shall be considered final, unless the licensing authority rules otherwise. To submit a complaint: support@fbaze.com

Fbaze reserves the right to modify these Terms & Conditions at any time. Users will be notified via email or platform notification before any changes take effect.

• Minor changes may take effect immediately.
• A minimum of 7 days' notice will be given for any significant changes.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.

If you have any questions about these terms, please reach out to our support team: support@fbaze.com